Tooway is Spain’s first affordable satellite broadband product designed for home users. Using the latest hardware and antenna technology we’re able to provide a fairly priced system with hardware and full installation from €299.00, and airtime from €29.95 inclusive of IVA.
Tooway is a bidirectional high speed satellite service for broadband Internet access. Bidirectional means that receive and transmit functions are performed via the satellite; therefore there is no need for telephone line.

Broadband means, very simply, a high-speed connection to the Internet that’s ‘always on’. It’s called broadband because it has a much larger capacity to receive (and send) data. Providing broadband via satellite means that we bounce your data from your remote location up to and down from the satellite to a point on the ground where there’s very fast and reliable internet connectivity.
Tooway satellite broadband is around 184 times faster than a 56k dial-up modem enabling you to view web content and download files more quickly.

Tooway offers download speeds of up to 10.2 Mbps and upload speeds at up to 4.1 Mbps. When we say “up to” we mean this is peak speed wherever you live, Tooway doesn’t discriminate by location.
The exact ‘speed’ or performance of your Tooway connection at any given time will depend on a number of factors many of them outside our control. These include the overall busyness of our network at that precise moment, the overall busyness of the public internet, and the protocol or application you’re using at the time.

Not normally. Any computer (MAC, Windows or Linux OS) with an Ethernet network card can be connected to the satellite modem. No additional hardware or computer software is required. If you connect a suitable wireless router to the satellite modem, you can then use PC’s or smart phones in your home or office wirelessly. We can supply a suitable wireless router with your Tooway system

We’ve found that most customers when they come to us already have an email account and email address that they want to keep but if you don’t have an email address, we can help you get one for free.
Tooway fully supports webmail like Hotmail, Gmail, MSN and Yahoo. Tooway can recommend you to a partner company to provide a SMTP service if needed. Many email providers will not allow (non web based) email sending from users that do not connect using their connectivity (AOL etc).

The standard dish and mount is designed to withstand 100mph winds. Clouds and showers have little impact on satellite communications. However, torrential rain or snow may cause slight degraded service in extreme conditions as signals are reflected a little by rain. Our systems automatically increase power levels to compensate for these conditions.

Yes, you can use a wired or wireless router to connect your Tooway terminal to several PC’s or smart phones in your home. In the near future, you will be able to choose the enhanced Tooway set-top-box with integrated router and Wi-Fi interface.
We can supply a wired/wireless router with your Tooway at a low additional cost,

Tooway gives access to satellite television by adding a small piece of equipment to the satellite dish, this will need to be done by a competant installer. This allows both free-to-air and paying channels to be received.
Tooway can also support telephone through VoIP (Voice over Internet Protocol) technology like Skype.

In principle yes and games that don’t involve fast real-time interaction should work fine on Tooway, but it is not recommended to play so called “first-person shooter” games. Any kind of combat or game that involves the need for an immediate reaction will not work so well just due to the extra time involved in the trip to the satellite and back that your data has to make.

If your home or small business is only able to get dial-up internet access, ISDN or slow fixed line broadband (up to 1 Mbps) Tooway will provide you with an excellent alternative.
If you are still using dial-up, we don’t need to tell you how frustratingly slow and unpredictable it can be. The latest websites are full of images and video rich content which take ages to download on dial-up.
Tooway is designed for a maximum of 6 home users (PC’s/smart phones) only. Its designed primarily as a domestic email and browsing tool. (You can connect more then 6 users, PC’s or smart phone to each Tooway connection, but the user experience may suffer).
If you require a business grade connection with support for advanced business applications like IP Sec VPN, Citrix or continual/regular connection to your company’s network at your place of work, corporate resources or databases, Tooway is not suitable for you, we do have other options available though so please contact us.

Having a slow or unreliable fixed line broadband connection is a common reason for small businesses to buy Tooway. You can run a satellite based Tooway connection alongside your fixed line (ADSL) connection.
We can supply you with a load balancing router which will automatically switch your internet traffic to the satellite when your wired broadband goes down, or load balance between the two connections to give you extra broadband capacity for peak times.

The equipment is covered by a 1 year full manufacturers “return to base” warranty.
If you have a technical or service issue with your Tooway system, contact us by raising a trouble ticket by logging in to your account.

The type of data packet that ping uses is not considered ‘priority traffic’ by our Network Management System and therefore if the network is busy, it won’t accelerate or may even drop the pings you send. Therefore you will see a much slower response than for instance HTTP traffic which is considered a priority.
Ping is not a reliable method of analysing the performance of satellite broadband systems.

Very few, but satellite technology introduces limitations in certain applications. Unlike some of our competitors, our packages accept direct connection to Macintosh, Linux, Unix or Windows based operating systems. Tooway Satellite Broadband packages are not suitable for:

• Some remote control software
• Heavy uplink traffic, such as Web or FTP hosting
• Uploading streaming video or professional CCTV monitoring
• IPSec VPN applications (SSL VPN applications like online banking and secure websites are supported)
• Real time online gaming (never really practical on satellite based connections)

Due to the distance travelled by the signal to/from your computer and the Internet Hub via the satellite, some older satellite technologies exhibited a noticeable lag between communications. Our Satellite Broadband services employ the very latest software and hardware techniques to minimise this lag, including a Performance Enhancing Proxy (PEP) and web acceleration. In use, when a web page is requested for example, the hardware strips out surplus protocol data and requests, and retrieves the page in fewer larger ‘pieces’, than a typical dialup connection for example, which assembles the page piece by piece. Similarly this technique is ideal for handling large file or email downloads.
If ultimate speed is important to you we can sell you a further software acceleration tool which you install on your PC which will further improve the user experience.

Located in the SkyPark teleport in Turin (Italy) the platform and hub operations for the Tooway network are operated by Eutelsat’s broadband subsidiary Skylogic. Skylogic employs more than 50 people on site and operates 14 hubs using capacity on eight Eutelsat satellites. Dedicated staff will work at the teleport to maintain the highest availability of service.

Although there’s nothing technically to stop you connecting to your companies corporate VPN with Tooway there are some things you need to understand.
Check with your IT department at work and find out if your company’s VPN is an IPSec type of VPN. If it is, these often require a static, public IP address to function.
If your corporate VPN does need a fixed, public IP Tooway is not suitable as a method of connection. However we do have other business options available so please contact us.